Your privacy is important to us. This Privacy Policy explains how Bridging Africa collects, uses, discloses, and protects your personal information when you use our website and mobile application.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, location, and service details when you register or use our platform.
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Usage Information: Data about how you use our website or app, such as search history, interactions, and device information.
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Location Data: To connect you with nearby service providers or customers (only with your permission).
2. How We Use Your Information
We use the collected information to:
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Facilitate connections between tradespeople and customers.
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Improve our platform and user experience.
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Communicate important updates, offers, and support messages.
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Verify user identities and prevent fraud.
3. Information Sharing
We do not sell your personal information.
We may share limited data only in the following cases:
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With tradespeople or customers as necessary to complete a booking or connection.
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With service providers assisting us in platform operations (e.g., hosting, analytics).
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When required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.
5. Your Choices
You can:
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Update or delete your account information.
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Opt-out of marketing communications.
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Withdraw location access anytime through your device settings.
6. Children’s Privacy
Bridging Africa is not intended for users under 18 years of age. We do not knowingly collect data from minors.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@bridgingafrica.com